Privacy Policy

Japan Eyewear Holdings Co., Ltd. (hereinafter, “the Company”) believes in the protection of personal information and specific personal information of customers, business partners, and other persons who provide personal information or specific personal information to the Company (hereinafter, “the individual”) as a basic principle of the Company’s business activities and a social responsibility. The Company practices the following measures:

The Company complies with laws and regulations regarding the protection of personal information and specific personal information, guidelines issued by relevant authorities, and other related laws and regulations. Additionally, the Company works with each of our group companies to ensure they comply with the intent of these laws and regulations.

After clarifying the purpose of use of personal information and specific personal information, the Company acquires such information through legal and proper means.
Personal information the Company collects from our customers is as follows:

1. Name, gender, age, date of birth, telephone number, address, email address, company name, company address, affiliation, job title, credit card information,* and bank account information.
   *When purchasing products, using paid services, etc., we may ask for credit card information or similar for payment purposes. However, payments are made through a payment agency, so the Company does not retain credit card information.
2. Information about the use of the Company’s services:
   • Purchase history
     Customer purchase history information related to the Company’s products or services.
   • Device information
     Customer equipment and device information when using the Company’s services (OS type, individual device identification information, etc.)
   • Log information
     Operation information related to actions performed during customer access of the Company website (IP address, date and time of use, etc.)
   • Information obtained by tracking technology
     Customer web behavior history information obtained through tracking technologies such as cookies. For details, see “10. Cookies and Web Beacons” in this privacy policy.

Except when permitted by laws and regulations, the Company does not use personal information and specific personal information beyond the scope of the usage purpose without the consent of the individual.

1. Purpose of use of personal information
   The Company will use the individual’s personal information to the extent necessary to carry out the Company’s corporate activities, such as wholesale, retail, and manufacturing of eyeglasses. The Company will also use the information to the extent necessary to achieve the following:
   • To accept applications related to product purchases and service provision.
   • To smoothly carry out transactions between the Company and customers, such as shipping, receiving, or placing products on hold, payment, contact related to after-sales service, and response to inquiries from customers.
   • To register membership and individual identity verification procedures.
   • To confirm individual authority or the agent regarding the transaction between the Company and the customer.
   • To investigate the cause when a problem occurs with a product or service, or similar issues.
   • To conduct market research, purchasing trend analysis, questionnaire or campaign implementation, research and development of products, services, store management methods, etc., by the Company.
   • To provide information on products, services, and other information related to the Company or advertisements (including, but not limited to, sending direct mail, distributing e-mail newsletters, web advertisements, posting comments or images, etc.)
   • To analyze information such as website browsing history and purchasing information obtained from customers, and to distribute advertisements related to products and services according to interests and preferences. For details, see “10. Cookies and Web Beacons” in this privacy policy.
   • To exercise rights or fulfil obligations based on laws and regulations and contracts.
   • To contact and respond to inquiries from customers, business partners, shareholders, and other persons related to the Company.
   • To provide information on events, etc., held by the Company.
   • To manage shareholder information.
   • To conduct recruitment activities.
   • To handle personnel management work.
   • To fulfill other purposes notified when acquiring personal information and to ensure the smooth business operation of the Company.
2. Purpose of use of specific personal information
   The Company will only use the individual’s individual number (meaning the individual number stipulated in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures) for the procedures of administrative work related to:
   
   (1) Individual number pertaining to employees, etc.
   • Tax return preparation or tax withholding of salary income or retirement income.
   • The Employment Insurance Act.
   • Individual inhabitant tax.
   • Claims based on the Industrial Accident Compensation Insurance Act.
   • The Health Insurance Act and Employees’ Pension Insurance Act.
   • Filing notifications of class III insureds under the National Pension Plan.
   (2) Individual number pertaining to persons who are not employees.
   • The preparation of payment records for compensation, fee, etc.
   • The preparation of payment records for dividend, surplus distribution, or fund interest.
   • The preparation of payment records for real estate usage fee, etc.
   • The preparation of payment records for compensation for the acquisition of real estate, etc.
   (3) Peripheral tasks of the above items.

1. Provision of personal information to a third party
   The Company will not provide personal information to third parties except in the following cases:
   • When there is the consent of the individual.
   • When requested to provide personal information based on laws and regulations.
   • When personal information is required to protect the life, body, or property of a person, and it is difficult to obtain the consent of the individual.
   • When personal information is particularly required to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
   • When it is necessary to cooperate with a national institution, a local public body, or a person entrusted by these in carrying out the administrative work stipulated by laws and regulations, and when there is a risk that obtaining the consent of the individual will hinder the performance of such administrative work.
   • When the third party is an academic research institution, etc., and the third party needs to handle the personal data for academic research purposes, including cases where part of the purpose of handling the personal data is for academic research purposes and excludes cases where there is a risk of unreasonably infringing on the rights and interests of individuals.
   • When the Company provides personal information to outsourced companies to the extent necessary to achieve the purpose of use.
   • When providing personal information due to business succession resulting from a merger, etc.
   • When personal information is acquired to provide it to a third party, and the purpose, data items to be provided, means of provision, and the destination of the request to suspend provision are notified or easily known.
2. Provision of specific personal information to third parties
   The Company does not provide specific personal information to third parties except in the following cases:
   • When providing specific personal information to the extent necessary for the process related to the purpose for which the specific personal information is used.
   • When providing specific personal information due to outsourcing all or a portion of handling these, or business succession due to a merger, etc.
   • When specific personal information is required to protect the life, body, or property of a person, and the consent of the individual is obtained, or such consent is difficult to obtain.
   • Other cases where the provision of specific personal information to third parties is required by stipulations of the Number Act (Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures).

The Company and its group companies may jointly use the following information to perform business operations, including the provision of products, merchandise, and incidental or related services.

1. Information about customers
   (1) Purpose of joint use
   Guidance and provision of various products and services to customers, and response to inquiries and complaints from customers, etc.
   (2) Personal data items
   Name, address, date of birth, age, gender, telephone number, email address, company name, company address, affiliation, job title, purchase history, credit card information, device information, log information, information obtained by tracking technology, inquiry content, etc.
   (3) Scope of joint users
   The Company and its group companies
2. Information about employees, etc.
   (1) Purpose of joint use
   Business management, performance management, personnel management, labor management, emergency response, etc., of group companies
   (2) Personal data items
   Name, address, date of birth, age, gender, telephone number, email address, affiliation, job title, and other information necessary to achieve the purpose of joint use.
   (3) Scope of joint users
   The Company and its group companies
3. Person responsible for managing the information
   Shinya Kaneko, Representative Director
   Japan Eyewear Holdings Co., Ltd
   712-2 Yoshiechō, Sabae-shi, Fukui

The Company has established internal rules regarding the protection of personal information and specific personal information, appointed a person in charge of management, and promoted various measures such as establishing a management system to protect personal information and specific personal information at the Company.
The main content regarding safety management measures is as follows:

1. Established a reporting and communication system to the person in charge of management when facts or signs that violate laws, regulations, or internal rules are identified.
2. Educated employees about the points to remember related to the handling of personal data. Additionally, matters concerning the confidentiality of personal data are described in the work regulations.
3. Implemented measures to prevent the viewing of personal data by persons who do not have the authority to handle personal data. Measures have also been taken to prevent theft, loss, or similar incidents involving devices, electronic media, documents, etc. that handle personal data.
4. Implemented access control to limit the person in charge and the scope of personal information databases and similar resources handled. Also introduced a mechanism to protect information systems that handle personal data from unauthorized access or external software.

The Company may outsource the handling of personal information or specific personal information externally. In such cases, the Company will select contractors that handle personal information or specific personal information that is found to be appropriate and instruct and supervise the contractor to perform appropriate management and protection.

If the individual has any inquiries, complaints, or a request for notification of purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, etc., regarding the individual’s personal information or specific personal information, please contact the information desk. mail@japan-eyewear-holdings.co.jp

1. Use of cookies by the Company
   When a customer visits the Company’s website, etc., the Company will send cookie and individual identification information (hereinafter collectively referred to as “cookies”) identifying the computer, cell phone, smartphone, or other information devices used by the customer. This is done to improve the convenience of browsing or other services, distribute advertisements, obtain statistical data, etc. These cookies are recorded on a hard disk. The Company uses the acquired cookies, together with customer information, to the extent necessary to achieve the purposes of use described in “Purpose of Use of Personal Information and Specific Personal Information.”
2. Use of cookies by third parties
   The Company may use advertisement distribution services provided by third parties, and in connection with such services, such third parties may acquire and use the cookies, etc. of customers who visit the Company’s website, etc. Cookies, etc., acquired by such third parties will be handled according to the privacy policies of the third party.
3. Cookie settings
   Customers may disable cookies. However, if a customer disables cookies, it may not be possible to receive services requiring authentication, and various services over the Internet may be restricted. To change cookie settings for respective major browsers, please see the following URLs.
   
   Apple Safari

   https://support.apple.com/en-il/guide/safari/sfri11471/mac

   
   Google Chrome

   https://support.google.com/chrome/answer/95647?hl=en

   
   Microsoft Edge

   https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

4. Advertisement distribution using cookies
   The Company’s website, etc., delivers “behavior targeted advertisements and personalized advertisements,” which are advertisements tailored to the interests and concerns of customers, based on the history of pages viewed by customers and information on the use of each service. The advertisements are distributed on affiliated advertising networks (websites other than the Company’s official website), but cookies used for distribution do not contain any customer identifying information.
5. Web beacons are used to count the number of visits to pages visited by customers and create statistical data, and do not have functions to identify specific individuals.

Some of the Company’s pages use Google Analytics, a service of Google LLC, to understand the circumstances of customers’ visits to this website. When using Google Analytics on the Company’s website, Google collects, records, and analyzes customers’ visit history on this website based on cookies the Company issues. The Company receives analytic results from Google LLC to understand the circumstances of customer visits to this website. Customer information collected, recorded, and analyzed by Google Analytics does not contain any information that identifies a particular individual. Such information is managed by Google LLC in accordance with its privacy policy. Customers can also stop the collection of customer information resulting from the Company’s use of Google Analytics by disabling Google Analytics in their browser add-on settings. Google Analytics can be disabled by downloading and installing the “Google Analytics Opt-out Browser Add-on” on Google LLC’s opt-out add-on download page and changing the add-on settings in your browser. If a customer disables Google Analytics, Google Analytics will also be disabled on other websites the customer visits, but the customer may re-enable Google Analytics by reconfiguring the browser add-on.
Please see the Google Analytics website for an explanation of Google Analytics’ terms of service, and the Google LLC’s website for an explanation of Google LLC’s privacy policy.

https://marketingplatform.google.com/about/analytics/terms/us/

https://policies.google.com/privacy?hl=en-US

https://tools.google.com/dlpage/gaoptout?hl=en

Of the customer’s behavior history information and attribute information acquired on this website, those collected by the service “KARTE” of PLAID, Inc. can be ordered to stop the collection and use of history information and attribute information by setting cookies, etc., through an opt-out means (https://karte.io/optout/).
It may take some time for the invalidation setting to be actually reflected in the system.